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Lead Teller Location: US-IL-Aurora Jobcode: 2502945 Email Job
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Lead Teller Are you passionate about customer service? Do you like helping others move money globally? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Western Union as a Lead Teller!
Role Responsibilities
Provide training, guidance and accountability for all Tellers and Senior Tellers at assigned stores. Review cash deposits and process cash transfers. Reconcile stores daily money transfer activity and cash position. Schedule hours for all store associates. Develop and execute marketing plans for location. Hours will include afternoon and evening hours as well as weekends and holidays.
Role Requirements
3-5 years of Teller experience, with a preference for 2+ years as a people manager. Experience with customer service and money handling. Fluency in English and Spanish is required. Microsoft Office Skills/Computer Skills. Experience working within compliance standards, following standard operating procedures. Experience working in a client facing position providing excellent customer service support. Ability to open and close store locations and provide leadership oversite to other Tellers.
We make financial services accessible to humans everywhere. Join us for whats next. Western Union is positioned to become the worlds most accessible financial services company transforming lives and communities. Were a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. Youll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If youre ready to help drive the future of financial services, its time for Western Union. Learn more about our purpose and people at (link removed)
Salary The hourly rate is $25.25 per hour.
Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few((link removed) ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-DV1
Estimated Job Posting End Date:05-13-2024 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Western Union
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