About Marsh McLennan Agency Midwest
Marsh McLennan Agencys Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.
The Wellness Coordinator is a team oriented, health and well-being aficionado who is devoted to providing support to the entire Wellness Team and to our clients. With guidance from the senior members of the team, they maintain all initiatives that educate, motivate and engage our clients and their employees in all aspects of wellness. The Wellness Coordinator helps their clients to Minimize Risk and Maximize Health directly through the programs administered.


WELLNESS


Enters and maintains client data in agency management systems in an accurate and timely manner

Assists in the generation and preparation of client newsletters

Assists in the customization and dissemination of posters and other collateral

Assists in the content creation of various collateral

Coordinates and implements flu shot clinics in conjunction with the preferred vendor

Initiates and coordinates biometric screening process with clients

Aids in implementation process and participate in on-site screenings when needed

Collaborates with Wellness Advocate to put together vendor RFPs and workbooks

Follows up with clients with regards to their annual wellness strategy and assist in the execution

Populates client surveys and work with clients to deploy these surveys

Assists in the coordination of wellness events and seminars

Works with clients to set up and conduct challenges and events which includes client outreach and assistance

Supports Wellness Team in meeting preparation and consulting proposals

Researches new vendors, products and services in the marketplace

Maintains insurance carrier relationships to understand wellness services/resources offered to mutual clients

Maintains client, prospect and information in applicable databases as needed

Takes initiative to research and learn new projects

Is familiar with and follow agency procedures

Performs related duties as necessary or assigned




EXECUTION OF CLIENT SERVICE


Supports Wellness Advocates, Account Managers, Producers, Account Executives and other internal department members to flawlessly execute Assurances service strategy for each client, designed to create measurable value and efficiencies in their businesses

Processes plan changes, as needed or requested by the client, checking for consistency and documenting in the appropriate system

Builds personalized client relationships through demonstrated understanding of the service plan and multiple channels of communication such as phone, email and in-person meetings

Leverages insurance knowledge and communication skills to explain coverage terms, program options and other items to clients as needed

Works with internal departments to ensure cohesiveness and timeliness of service execution

Manages time effectively to prioritize workload, client service requests and service parameters on business processes


PEER RELATIONSHIPS


Provides feedback and shares information at team meetings

Participates in ongoing scheduled meetings with service team to discuss accounts, renewals, service needs, service platform, etc.

Develops successful working relationships with Wellness Advocates, Producers, Account Executives, Account Managers, service team members, managers, carriers and members of other departments

Communicates effectively with all members of the Risk Management Services and provides timely and complete information to allow them to effectively manage service execution


REQUIRED:


Registered Dietician (R.D.) Degree

Upon hire, Producers License for Life/Health

Holds Certified Workplace Wellness Specialist (CWWS) and/or Certified Worksite Wellness Program Manager (CWWPM) or obtains within 6 months of hire


PREFERRED:


BS/BA in fitness, nursing, exercise science or related health/wellness field

Proficient in Microsoft Office Suite


A Great Place to Work. A Great Place to Perk.

Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include:

Medical, dental, vision, 401K benefits and more

The flexibility to work at home or an office

A paid day off to volunteer and company-organized volunteer events

Up to $1,000 per year in matching charitable donations

Up to $750 per year in wellness rewards

A company-wide mentality that you can never appreciate your co-workers too much

Who You Are is Who We Are

MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.









#MMAMW