Business Analyst will assist in writing the User Manual for the internal end users, conduct research for payment methods options, feedback options, and industry best practices for processes.

Responsibilities

- Help plan and design business processes and make recommendations for improvement

- Perform research and analysis in support of operations

- Assist in resolving business issues using systems and data

- Writes detailed reports and present results

- Creation of user Journey Mapping and Visuals

- Help launch new initiatives

- Organize files and documents and other administrative tasks

- May perform additional projects upon request

Qualifications

- Bachelor's Degree in IT, Business Administration or any related field

- Tech-driven

- Detail oriented Communication skills

- Possessing fresh ideas and solutions to old age challenges