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Customer Service Representative with Technical Support Location: US-VA-Sterling - 20166 Jobcode: 01 Email Job
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Consumer Support Specialist
• Preferred 3+ years of banking experience, with a demonstrated knowledge of consumer products, systems and services recommended.
• General working knowledge of all applicable banking laws and regulations
• Customer service oriented, with a strong orientation for sensitivity and professionalism when handling customer calls, questions, and concerns.
• Strong oral presentation and training delivery skills in-person and over the phone required
• Excellent problem-solving, analytical and critical thinking skills
• Demonstrated ability to influence and establish positive working relationships across the organization required
• Results oriented in a high-performance team environment
• Self-starter and ability to multi-task in a fast-paced environment
• Outstanding organization and effective time management skills
• Proficiency in the use of Microsoft Office products (MS Word, MS PowerPoint, MS Excel)
• Must be able to work a flexible schedule that will include a rotation of evening and Saturday hours.
Rajesh Kumar
Extend Infosys
44258 Mercure Circle, UNIT 102 A, Sterling, VA 20166 Phone: (571) 668-6253
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