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Collections Specialist Location: IN-Bangalore Urban Jobcode: 64b8fc2c4ab6c40816e6bd6a Email Job
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HIRING FOR TOP MNCs for International Customer support Collections process with limited openings. Looking for immediate joiner. Qualification - PUC/Grad. Exp - min 1 year experince required Salary : 1-3 years exp - up to 34k plus 3-5 years of exp - up to 7.5LPA Work from office Location - bangalore Transport - up to 35 km two way cab Rounds - HR/versant/Vna/ops Shift - UK/US All rounds will be virtual Pls share this with your frds and also who is desperate for job. Ping your resumes
- Contact clients to collect outstanding debts while maintaining a positive relationship with the customer
- Work with clients to find solutions for their outstanding debts
- Follow-up regularly with clients in an attempt to resolve outstanding debts
- Always provide excellent customer service when interacting with clients
- Draft and send written correspondence regarding account standing to clients with outstanding debts
- Approve partial payments or extensions for clients with extenuating circumstances
- Previous experience in a customer-facing role, ideally within a corporate setting
- Superior communication and problem solving skills and a high level of patience
- Prior experience in a telecommunications environment strongly preferred
- Ability to think analytical, exercise creativity, and make executive decisions
- Strong computer and telephone skills
- Bachelors Degree
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