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Field Service Engineer 2 Location: US-TX-Austin Email Job
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ASML US, LLC, a lithography development and manufacturing company for the semiconductor industry, has the following position(s) available in Austin, TX.
Field Service Engineer 2
Responsible for providing technical expertise to the Fab Support team and Customer during machine issue escalations, complex repair execution, and sequence preparation. Drive issue resolution and provide structural follow-up in order to improve ASML procedures and ways of working at local sites. Monitor machine health parameters in effort to prevent unscheduled downtime. Ensure all service actions are performed in a safe environment and drive towards a proactive culture of safety first. Efficiently solve machine issues by collaborating with local support teams, the customer, and global support groups. Provide flexible in-fab support as needed for new, specialized, or complex repair actions with first-time right attitude. Support the Fab and Planning team in complex service action sequence creation and review. Share knowledge and cross-train others in order to gain organizational flexibility and self-sufficiency. Perform data analysis and proactive monitoring to prevent unscheduled downs. Develop and implement best-known methods to drive optimized shift-to-shift performance. Improve service mix and structural issue documentation including initiation, review, and improvement rollout. Understand and drive continuous improvement towards ASML’s performance and cost KPI targets. Present data driven summaries to the customer, including problem statement, root cause, and solution with timeline. Perform administrative and coordination duties, including shift/team pass down, service orders, system health and monthly reports on an independent basis. Monitor, maintain and optimize equipment on a daily basis to enhance functionality and prevent problems. Operate as the escalation owner for all complex issues on YieldStar. Determine root cause and create/execute action plans. Execute periodic maintenance, and difficult and uncommon repairs. Prepares written technical reports such as escalations updates and installation progress to internal and external. Perform administrative and coordination duties, including procedure changes, pass-downs, work orders, field service reports. Provide project and coordination support to the YieldStar process node introduction. Partial telecommuting permitted.
Bachelor's Degree (or foreign academic equivalent) in Materials Science Engineering, Mechanical Engineering, Mechanical Engineering Technology or related field and two (2) years of experience as a(n) Mechanical Engineer, Install Engineer or related position.
Apply w/ ref# C7221803
Email resume to USACareers@ASML.com
Attn: Leslie Pressel
EOE AA M/F/Veteran/Disability
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ASML US, LLC
--- Austin, TX
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