CONCENTRIX is a multinational company where incredible careers begin and thrive. Whether yours is just beginning or you're making a fresh start, we empower our people through continuous opportunities to grow and promote the ability to explore the many career paths CONCENTRIX has to offer.

We've created a culture where exceptional people, just like you, can build the career they've always imagined. Our global staff have devoted their careers to ensuring every customer relationship is exceptional. So naturally, we're committed to making Concentrix the best place to grow professionally. Our company culture led us to being given Hall of Fame status in both Best Company and Best Employer categories by the International ICT Awards. We want you to be part of the #1BPO team and help you find a fruitful career with us - a job you will enjoy and be proud of.

CANDIDATE PROFILE
18 years old or above
computer literate
must be fluent in ENGLISH; keep in mind that you'll be conversing with foreign customers
committed to full-time long-term employment
All successful applicants go through a month long training on communications, culture and product-specific courses to equip them before actual work begins.

EDUCATIONAL & PROFESSIONAL ATTAINMENT
at least graduated HS (prior to K-12 curriculum) / ALS / SHS (K-12)
not tied up with academics; not currently studying nor enrolling for school
minimum of six (6) months call center experience handling any international voice account is REQUIRED.

NOTE: For applicants falling under the new K-12 curriculum, you should be graduates of Senior High School because strictly Junior HS graduates will not be accepted. However for applicants under the old (before K-12) curriculum, HS graduates are welcome to apply.

JOB RESPONSIBILITIES
communicate with customers in a courteous, friendly and professional manner using agreed procedures
listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
maintain basic knowledge of client products and/or services

BENEFITS
very competitive salary
meal and transportation pay
rice allowance
night differential
account incentives
sick and vacation leaves
educational assistance
retirement plan
annual appraisal and bonuses
comprehensive health plan for you and your loved ones
clean, safe & modern working environment

For submission of your application, SEND them DIRECTLY by clicking the "Apply" button.
Or to fast track your application, simply TEXT the word "CONCENTRIX CUBAO" with your
full name
town & city of residence
mobile numbers
e-mail address
educational attainment

to 09328485490
or 09175176954
and we will contact and assist you right away.
Thank you.