Should have hands on Experience on Repairing and Replacing components in PC.Good understanding of short and long Diagnostics testBIOS configuration and settingsUnderstating of PXE boot to start image.Make sure used machines are cleaned and in like new condition after repair.Technically inclined and ability to troubleshoot issuesITSM Tool Knowledge on ServiceNow ITSM toolTime management Tech needs excellent time management skills and should be able to set priorities when handling multiple casesTeam collaboration Should have collaborating skills, should be good team members help self team and other team members when need arise.