10+ years of relevant IT experience Implementation of best practice IT policies and procedures Technology research, testing, installation, troubleshooting IT Service Management practices and relationship building Responsibilities: Technical expertise in security policies, device management, Google Workspaces, etc. Support IT training and professional development Virus threat response, project planning, helpdesk escalation Interact with remote staff, advise CIO on business needs Goals & Activities: Develop and administer technical infrastructure policies Implement security educational programs Administer user access and privileges Plan and implement new tech services rollouts Coordinate site moves and technical support efforts Knowledge & Abilities: Desktop patching (Intune) Next-Gen antivirus (CrowdStrike) Vulnerability management and group policy Google Workspaces administration and active directory Networking configuration (DNS/DHCP/VLANs) Project leadership and quality service delivery Clear communication skills, both technical and non-technical Ability to work independently and as part of a team towards organizational goals.