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Work from Home Call Center Representative Location: US-OH-Columbus Email Job
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**Job Overview:**
We are seeking motivated Call Center Representatives to join our team. The ideal candidate will handle inbound and outbound calls, providing exceptional customer service and promoting company products or services.
**Duties:**
- Conduct outbound calls to potential customers
- Answer inbound calls and assist customers with inquiries or issues
- Perform data entry to update customer records accurately
- Utilize phone etiquette to ensure positive customer interactions
- Analyze customer needs and recommend products or services
- Upsell products to increase sales revenue
**Qualifications:**
- Strong communication skills to effectively interact with customers
- Ability to speak multiple languages is a plus (especially Spanish)
- Experience in sales or customer service preferred
- Proficient in data entry and able to analyze customer information
- Familiarity with upselling techniques
- Phone etiquette skills for professional communication
Please note that we do not accept candidates from the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon, or Wisconsin.
Lia Brown
Company Web Site
colonial pl grove city, OH 43123 Phone: 5133415302
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