Responsible for assembling and leading a high-performing team, deploying a customer-centric approach to the revenue cycle operations components, and enabling the company to achieve its overall strategic and financial goals; Monitor targets, communicate impacts, and develop strategic plans for metric achievement; Driving execution and delivery against Service Level Agreement (SLA) and Key Performance Indicators (KPI) targets; Establish effective relationships with Back Operations operational leaders to collaborate and lead internal and external resources to ensure the success and consistency of assigned division(s) in relation to medical and dental billing, and PM & EHR support service; Facilitate communication with Senior Leadership to develop strategies and goals for future growth; Maintains knowledge of revenue cycle metrics and leads teams in building plans to support operational departments to achieve best practice performance through analytical capabilities, process improvement identification, and technology enhancements; etc.
3 years of experience in Revenue Cycle Operations, medical and dental billing, and PM & EHR support service
Master’s degree in Finance or related
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