Petro Squamish is looking for an enthusiastic and skilled Store Supervisor to support our growth strategy. Store Supervisors play a pivotal role in ensuring our retail outlets operate smoothly. Being a part of us is becoming part of a company that not only recognizes but actively nurtures talent. The ideal candidate should have strong leadership, organizational, and customer service skills. This role involves establishing relationships, integrating strategic plans, and promoting high-quality customer service.

Employer Information

Company’s Legal Name: 0751353 BC Ltd.
Company’s Operating Name: Petro Squamish
Website: (link removed)
Business Address: 41409 Government Road Brackendale BC V0N1T0
Position Description

Position: Retail Store Supervisor
Type of employment: Full-Time; Permanent
No of positions: 1
Anticipated Start date: As soon as possible
Work Location: 41409 Government Road Brackendale BC V0N1T0

Salary and Benefits

Salary: $24.50 per hour
Overtime and Vacation Pay
Stable & full-time employment
Work-life balance through flexible and accommodating work environment

Job Responsibilities

• Coordinate with team members to assign responsibilities for stocking, cleaning, labeling, and decorating the store.
• Supervise and coordinate all sales transactions between staff and cashiers to ensure a smooth customer experience.
• Attend to customer queries and complaints in person or over the phone, addressing issues like employee behavior, product availability, and returns.
• Facilitate resolution of escalated customer service issues.
• Operate the cash register, handling payments through cash, debit cards, and credit cards.
• Assist with authorizing special payment methods like cheques and managing merchandise returns.
• Prepare inventory orders based on current stock levels to keep the store well-supplied.
• Prepare daily reports to track sales volumes and merchandising effectiveness.
• Assist in the hiring process for new staff members and oversee their sales skills training.
• Hold regular team meetings to discuss performance metrics, customer feedback, and workflow improvements.
• Maintain optimal store conditions by upholding visual merchandising standards and managing in-store promotions.
• Implement loss prevention strategies to minimize theft and fraud risks.
• Perform any other duties required for the store's successful operation.

Job Requirements

• Completion of Secondary School.
• Demonstrated experience in similar field.
• Excellent communication and interpersonal skills.
• Strong leadership and customer management abilities.
• Strong customer service skills.
• Ability to multi-task and juggle priorities.
• Availability to work a variety of shifts including weekdays and weekends.

How to apply?

If you are passionate about retail and are looking for an opportunity to take your career to the next level, we encourage you to apply. Interested candidates can email their resume to sukhi.dhaliwal@cancopetroleum.ca with position title in the subject line.

As an equal-opportunity employer, we welcome all applicants. We strive to create a culture of inclusion and support for everyone. We understand the value of a diverse workforce to customers and employees.