High Tech Genesis seeks a RAN CIA proficient in establishing 5G infrastructure and nodes, promptly analyzing service and system issues, and swiftly implementing corrective actions to restore connectivity on the AWS platform. This role involves escalating complex issues to additional resources, identifying root causes of failures, and devising corrective measures.

In this role, you will:
Coordinate between various support teams to identify the root cause of all Network connectivity problems, create supporting documentation and drive problem tasks to prevent recurrence.
Deploy AWS EKS infrastructure. EKS upgrades, troubleshoot issues during upgrade with minimal down time.
Good understanding of Ci-Cd, running and troubleshooting pipelines.
Working experience with AWS Cloud Infrastructure, Networking.
Creation of VPC, Subnet, Route Tables, Security Groups, Prefix lists, T-GW etc.
Creation of the above using Cloud formation template, JSON, YAML files etc.
Understand Complex architecture, Identify Security Group, Prefix or routing issues and be able to fix them in war room situations to avoid customer impact.
Good Networking knowledge of Ips, CIDR blocks, IP planning and distribution.
Knowledge of the primary AWS services (EC2, ELB, T-GW, RDS, Prefix list, Route53 & S3).
GitHub basics skills (repositories, branches, commits, and pull requests).
Strong track record of implementing AWS services in a variety of distributed computing environments.
Leading highly available and fault-tolerant enterprise and web-scale software deployments.
Large scale migration experience Data Center to Data Center and/or Data Center to Cloud.
Infrastructure automation through DevOps scripting (E.g., shell, Python, Ruby, PowerShell).
Configuration management using CloudFormation, Chef & Puppet.
Strong practical Linux and Windows-based systems administration skills in a Cloud or Virtualized environment.
Experience managing data center operations, including data assurance, monitoring, alerting and notifications.
Expertise in Linux based distros, and solid understanding of backup and restore technologies, Big Data Platforms, Analytics.
Extensive experience with cloud native orchestration using Kubernetes and containerized applications using docker.
Experience with observability products (such as Prometheus, Grafana, Datadog, etc.
This person will also be responsible for owning the process, leading RCA activities, drive visibility, resolution and reporting for chronic & risk exception issues ensuring all tasks are tracked to completion.
Understanding of RAN architecture and interfaces.
Experience in deploying RAN application (CU, DU) as VNF and/or CNF.
Knowledge of O-RAN and/or C-RAN a plus.
Experience troubleshooting of 4G, 5G, and VoLTE, VoNR a plus.
Experience working in an operations or customer experience role.
Engage and escalate issues with the Tier II & III teams when critical/time sensitive support and resolution is needed.
Timely, Professional response to emails, phone calls executive notifications through routine and extended service impacting events.
Work with the team with the development of a Network Operations strategy that includes KPI and SLA management, organizational structure, fault/alarm management, performance management, tool.

Required skills and experience:
Bachelors in a technical discipline such as Electrical Engineering or Computer Science
6 to 10 years of related, hands-on experience in performance management
Knowledge and experience in developing/deploying cloud native micro-services in Kubernetes
Telecom background of 4G and 5G is a plus
Excellent interpersonal, organizational, communication and presentations skills
Preferred Certifications - AWS Networking

High Tech Genesis Inc. is an Equal Opportunity Employer. Diversity and inclusion are at the core of our values.
Please be advised:
1. Applicants must have the legal right to work in Canada.
2. Kindly submit your resume in MS Word format upon application for this position.