CONCENTRIX Philippines is truly humbled and even more inspired by receiving 4 ICT Awards. We won the highest honors of being the Best Company of the Year, and the Best Employer of the Year. Concentrix also bagged the Best Contact Center and BPO Company award, as well as the Best Foreign-Owned Company award. These recognitions should tell you we really know how to run the business and take care of our own people. So come join the country's biggest employer and build your career with us as we all grow together.

BENEFITS
very competitive salary
meal and transportation pay
rice allowance
night differential
account incentives
sick and vacation leaves
educational assistance
retirement plan
annual appraisal and bonuses
comprehensive health plan for you and your loved ones
clean, safe & modern working environment

EDUCATIONAL & PROFESSIONAL ATTAINMENT
at least graduated HS (prior to K-12 curriculum) / ALS / SHS (K-12)
not tied up with academics; not currently studying nor enrolling for school
fresh college graduates are encouraged to apply
six (6) months call center experience handling international voice account is a DEFINITE PLUS but not required.

NOTE: For applicants falling under the new K-12 curriculum, you should be graduates of Senior High School because sadly Junior HS graduates will not be accepted. However for applicants under the old (before K-12) curriculum, HS graduates are welcome to apply.

CANDIDATE PROFILE
18 years old or above
computer literate
must be fluent in ENGLISH
committed to full-time long-term employment
All successful applicants go through a month long training on communications, culture and product-specific courses to equip them before actual work begins.

JOB RESPONSIBILITIES
You will be interfacing with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. You are expected to:
communicate with customers in a courteous, friendly and professional manner using agreed procedures
listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
maintain basic knowledge of client products and/or services

For submission of your application, SEND them DIRECTLY by clicking the "Apply" button.
Or to fast track your application, simply TEXT the word "CONCENTRIX" with your
full name
town & city of residence
mobile numbers
e-mail address
educational attainment
preferred branch [Cebu / Mandaue / Mactan]

to 09328485490
or 09175176954
and we will contact and assist you right away.
Thank you.