The primary purpose of the job is to:
Process service forms for Prestige Health Choice with the intent of supplying literature to members.
Investigate returned member ID card and welcome kit, correct address and re-mail to member
Research ID card error report utilizing US Government Client zip code lookup, Melissa data lookup, correcting mailing address in system and ordering ID card.
Operates all department hardware
Education and training:
High school diploma or equivalent
Ability to navigate the internet

Job Scope and Impact
A) People or Function Leadership
This job is a(n) ?Individual Contributor
Job-Related Experience and Skills
Job-Related Experience Other Job-Related Skills/Background
List minimum education and any licenses, certificates, registrations, or any relevant job skill or abilities that are required for the job.
What is the minimum level of specific job-related experience required prior to the current job? (Please select the appropriate box below.)

?High School/GED
Valid Drivers Licenses
One to three years ?

Competencies
For role-based competency definitions, please see the Manager's Toolkit/Evaluate (Annual Performance Appraisal)/Appendix/Competency Definitions on iNSIGHT.
Interpersonal Savvy
Time Management

Physical Effort/Working Conditions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The ability to lift up to 25lbs.