We are a hometown, passionate Insurance Agency seeking a dedicated and customer-oriented individual who is a licensed insurance agent to join our team as a Licensed Insurance Customer Service Representative. The ideal candidate will have a strong background in customer service and possess excellent communication skills, attention to detail, and a passion for helping clients navigate their insurance needs.

Responsibilities:
- Serve as the primary point of contact for clients, providing timely and accurate assistance with policy inquiries, coverage questions, and claims processing.
- Develop and maintain relationships with clients to understand their insurance needs.
- Educate clients on available insurance products and coverage options to help them make informed decisions.
- Educate clients on different insurance options and help them make informed decisions
- Process new insurance policies, renewals, endorsements, and cancellations accurately and efficiently.
- Maintain client records and documentation in compliance with agency policies and regulatory requirements.
-Collaborate with insurance agents and underwriters to ensure client needs are met and policies are properly served.

Skills:
- Excellent customer service skills with the ability to build rapport and trust with clients.
- Comfortable with learning new software programs.
- Courteous, will take the initiative to go the extra mile and maintains a positive attitude with customers and fellow co-workers.
- Professional and reliable.

Ideally, we would need someone with a state-issued insurance license, however we are willing to help the right candidate obtain their license in the first few months.
Full time: Monday-Friday 8:30am-5:00pm, occasionally need to assist customers after hours.

This is a great opportunity for a motivated Insurance Agent/Customer Service Representative committed to providing high quality service. Opportunities for professional development and advancement within the company!

*Visit (link removed) for more details about who we are, and the services we provide*

Job Type: Full-time