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Help Desk Administrator Location: IN-Thane Jobcode: 64c2670d1383665019094054 Email Job
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Back Office site Operations Graduate with Telephonic & Mail Communication with Excel Proficiency 1 - 2 years (Residential Experience Good with Mail Communication, Follow up, & preparing reports daily, weekly & monthly. Communicate with requestor to ensure call closure, request status, reasoning and commit on probable timig of call closure Prepare daily / weekly reports on call status Prepare monthly report on recurring calls and assist Facility Manager in job card analysis Close service requests by regular following up with respective service assignee and record response times Perform any other duties assigned by the Facility manager parallely
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