Vacation Rental Assistant Manager



We are a long established York County seacoast vacation rental management company looking for a motivated individual with 2+ years vacation rental, hospitality or property management experience to join our awesome team serving vacation rental owners/guests on the southern York County seacoast.

This full time position is an essential role in our company and requires a candidate with relevant experience and excellent conflict resolution skills. The Assistant Rental Manager is responsible for overseeing all aspects of day to day operations and working closely with our staff, vendors and homeowners to provide exceptional customer service to our guests. The ability to multi-task and manage time independently are vital to this role.

Required Skills:

• Self-starter, with an extreme attention to detail


• Efficient at multitasking and extremely organized


• Exceptional customer service


• Able to perform physical work as necessary (e.g., assisting with laundry, unloading cleaning supplies, driving to visit properties etc.)


• Excellent communication skills, both written and verbal


• Experience with Reservation Software a must


• Microsoft Office Programs experience (Word, Excel, Outlook, etc.)


• Must be able to work in a fast paced environment with a level mind and positive attitude


• Must have own/dependable transportation

Duties and Responsibilities:

• Implement systems to streamline day-to-day operations


• Coordinate maintenance and housekeeping staff


• Communicate with homeowners regarding property improvements and maintenance


• Accept and book reservation inquires within Reservation Management Software


• Coordinate with service providers regarding maintenance issues


• Monitor expense sheets and invoices


• Assist rental manager with month end billing and accounting


• Resolve personnel issues among staff and contracted workers


• Respond to guest and owner concerns


• Saturday work availability is a requirement

If you are self-motivated and excel in a fast paced, flexible environment, this is the perfect opportunity to build a fulfilling career in vacation rental management. The successful candidate for the position must have exceptional communication skills, be willing to go above and beyond for our owners, guests and teammates and above all, keep a positive attitude.

This full-time position allows a 4-day weekday schedule but, like most hospitality jobs, this position demands Saturday and holiday work commitments. We offer flexible scheduling with vacation and company paid healthcare.

*Only candidates with 2+ years of related experience in the vacation rental or property management industry along with strong references will be considered for this position.

If interested, please reply with your resume, a brief description of why you believe you are the right fit for this position, and two current references.