Primary Responsibilities are to perform general clerical duties to include but not limited to: Resolve customer complaints via phone, email, mail, or social media.



Use telephones to reach out to customers and verify account information.

Assist with placement of orders, refunds, or exchanges.



Take payment information and other pertinent information such as addresses and phone numbers.



Place or cancel orders. Inform customer of deals and promotions.

Utilize computer technology to handle high call volumes.