Maintain Inventory

Warehouse leads organize and maintain inventory and stock control. They ensure that the storage areas and warehouse is kept clean and tidy, which includes identifying areas where processes could be improved and work practices amended.

Measure Performance

Recruiting and training employees is key to a warehouse lead’s role, and part of this task is to monitor the performance of staff and raise any issues or further training requirements. Warehouse leads also track the performance of the warehouse overall to ensure that it’s running smoothly.

Monitor Shipments

Warehouse leads are responsible for monitoring shipments and deliveries, which are maintained via an items record and documents. Warehouse leads utilize reports to maintain their knowledge of the warehouse project statuses.

Communicate with Customers and Clients

If there are any issues with a delivery, warehouse leads will communicate with them to resolve the problem and ensure that the orders are fulfilled.

Assist with Administrative Tasks

Warehouse leads prepare and process all paperwork relating to the shipping of orders for customers as well as processing invoices for each delivery. This involves mailing invoices and other related documents to customers.