RESPONSIBILITIES



Responsible for assisting customers with travel needs such as answering inquiries, ticketing, checking-in passengers, and boarding flights in a fast-paced environment



Sell tickets and ensure cabin accommodations



Perform computer and paperwork tasks



Evaluate and prepare flights by arranging seat assignments and load, coordinate special meals, and upgrades



Perform boarding and gate duties, such as checking flight tickets, assisting and directing passengers, making announcements, checking aircraft, and confirming cabin security



Processing and securing passenger luggage



May be assigned to perform duties in varying capacities, at the direction of management to ensure complete customer satisfaction



Other duties as assigned



Embody the Alaska Spirit and conduct oneself with Professionalism, Integrity, Resourcefulness, and Caring



QUALIFICATIONS



Must be at least 18 years old



Must be authorized to work in the U.S.



Two years of customer service or community service experience required



Possess excellent communication skills (both verbal and written)



Possess exceptional interpersonal skills



Type at least 25 WPM required



Ability to consistently lift 50 pounds required



Flexible to work varied shifts, weekends, holidays required



Able to participate in paid training required



Able to learn and operate a computerized reservation system



Able to adapt to performing work according to set procedures



Able to anticipate needs of others in a fast paced environment



High school diploma or equivalent required



PAY



$15.00 per hour to include:

Medical, dental, and vision benefits



401k retirement plan



Monthly and Annual profit sharing programs



Flight privileges on Alaska Airlines and Horizon Air!









EQUAL EMPLOYMENT OPPORTUNITY



Horizon Air and Alaska Airlines are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.



Horizon Air and Alaska Airlines will consider for employment qualified applicants with arrest and conviction records in accordance with applicable Federal, State, and local laws.



Horizon Air and Alaska Airlines participate in E-Verify, a service of the Department of Homeland Security (DHS) and Social Security Administration (SSA), where required.