Solution Strategy Manager

Remote Office

Our team embraces a core set of values that drive our business: integrity, customer focus, value creation, respect, innovation, and teamwork. Our security, technology and information management and governance professionals are passionate about their work and our values, resulting in an exciting environment where personal achievement is rewarded, teamwork is encouraged, and customer service is our top priority.

We have been trusted for more than a decade to protect and govern sensitive information in the cloud. We provide purpose-built, private cloud services to large, regulated organizations. Founded by the financial industry to answer complex, information-centric challenges, we have developed a unique business model that has led to our well-known and unmatched pedigree in the industry. Our unique business model combines hardware, software, and unmatched expertise to provide needed guidance on best practices and strategy as well as technology solutions.

Position Overview

The Manager, Solution Strategy is a critical member of the Solution Innovation team; and works across all levels of the organization. Reporting to the SVP, Solution Strategy and Innovation, support a wide variety of critical activities for the Solution Innovation team. The role will support key efforts to define new products and design the user experience.

Essential Duties and Responsibilities

Duties include the following (other duties may be assigned):

• Support workshops, design thinking, and info sessions with the industry and customers


• Support market & user experience research initiatives aligned to discover, explore, test and listen to users in order understand user behaviors, motivations, goals, and needs for solutions


• Support the synthesis of research into solution insights, strategies, and the development of corresponding business cases


• Assist in solution ideation, rapid prototyping, and usability testing


• Conduct qualitative usability testing for solutions as necessary


• Transform strategies into tactical plans


• Assist in facilitation of Agile ceremonies

Minimum Qualifications and Experience

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  • Bachelor’s degree in Business, Computer Science, or related field or equivalent combination of industry-related professional experience and education (Master’s preferred)
  
  
  • 3-5+ years’ experience in product/solution management in an Agile environment
  
  
  • Experience with various UX/UI methodologies
  
  
  • Kanban, Agile, and/or SAFe experience
  
  
  • Experience in building wireframes, workflows, and/or visual design preferred
  
  
  • Experience in financial services and/or insurance industry
  
  
  • Experience in technology product/solution R&D
  
  
  • Experience conducting workshops, interviews, focus groups, and engaging users
  
  
  • Excels at development of materials for senior level leaders and/or executives
  
  
  • High attention to detail and ability to articulate a vision
  
  
  • Excellent communication and listening skills
  
  
  
  

Physical and Environmental Conditions

This position is remote and will be based in the Atlanta area. Requires overnight travel as needed to customer locations, industry events and other work locations for training and internal planning and strategy meetings.