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Assistant MANAGER - Kotak bank Location: IN-Thane Jobcode: 64c8bbeeb3a94b3bf88bd71d Email Job
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CEC Officer - Inbound - Retail Liabilities
- Department Customer Experience Center Location Thane/Noida/Bangalore Reporting Relationship CEC Team Leader - Inbound Position Grade Assistant Manager - Graduates only can apply (Any except BSC IT, MBA/CA/Dr.) - 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage - Candidates with excellent comms (B29) with basic computer knowledge needed.
> Key requirement To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer &;satisfaction To identify and convert the opportunities for cross selling (banking product) on customer&;s call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Shift Timings : Rotational Males - 24*7 , Females - 7 am to 8 pm (Any 9 hours) - Flexible to get scattered 8 Week Offs in a month with 9hours shift - Salary : Up to 3,00,000 LPA - Age - Up to 30 years - No transportation facility. - Transportation boundaries : Kurla - Kalyan (Can consider Ulhasnagar, Ambernath, Badlapur) , Airoli to Seawoods. No western line - - Rounds of Interview : HR, TL, Team Manager round.
Destino Infotech Pvt Ltd
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