Key Responsibilities:
Greeting customers via chat or phone
Assisting with customer's orders, refunds and service/product issues
Able to handle escalated conversations with empathy and compassion.
Must be able to multitask on various screens to complete call.
Must have good communication and written skills.
Accurate note-taking and listening skills.
Able to perform to meet the company's expectations.

Qualifications:
High school diploma or equivalent required; college coursework or degree preferred.
Previous customer service experience in a similar environment is a plus.
Excellent communication skills, both verbal and written.
Strong problem-solving abilities and adaptability in a fast-paced setting.
Proficiency in computer navigation and various customers platform systems.
Flexible availability to work various shifts, including evenings, weekends, and holidays. 100% Work from Home.
Home office setup with reliable internet and necessary equipment. Some companies provide equipment.
Benefits:
Flexibility to set your own schedule in a remote work environment.
Competitive compensation with performance-based incentives.
Opportunities for advancement and professional growth.
Ongoing training and support to help you succeed.
Work-life balance and the convenience of working from home.