As a Customer Service Representative, you will be contacting our clients' customers to find solutions on accounts that are in arrears, to identify potential credits or disputes, and to follow up with the customer on a regular basis.

KEY RESPONSIBILITIES:

Communicate with businesses to resolve their outstanding accounts.
We do not use a dialer system. All representatives are trained to make outbound and take inbound phone calls.
It is important to maintain a high level of professionalism with each interaction. Many of these customers will want to buy again from our clients once their account is resolved.
You will manage your unit by properly working your accounts and providing regular follow up on assigned accounts.
Document each call by entering notes into our software system.
Work closely with a project manager.
Responsibilities include group work and individual performance.
WE OFFER:

FT Candidates are guaranteed $45,000 as base pay. Monthly bonuses, annual incentives, and corporate profit sharing bring candidates to $49,000 to $55,000 depending on their performance.
Performance = rewards! Opportunity to move up to a team lead, advanced or senior advisors where income potential is even greater.
Stable work environment with advancement opportunity
Full benefits with medical, dental, vision coverage, and HSA
401K plan with company match
Access to workout facility and indoor basketball court on site
PT and internship positions are also available. If you are looking for flexible hours or are a college student needing internship or work experience, we encourage you to apply. Please note in your application that you are seeking a PT position. Starting at $18/hr. with raise potential after 90 days.
REQUIREMENTS:

Must be punctual and have excellent past attendance
Must have reliable transportation
Ability to work in a fast paced environment
Basic computer and typing skills
Associates degree or higher preferred for full-time candidates