Title: Firmware Lab Technician Location: Spring, TX 3 Days onsite role 6 Months Contract Project Responsibilities are as follows: Support FW Engineering team for field issue reproduction and validation Troubleshooting of reported issues, including general triage & debug Lead other junior test engineers on issue triage and debugging steps. Coordination with key stakeholders from development teams, architects and test engineers for resolution of open issues Work with architects on new proof-of-concept feature setup and validation execution Collection and analysis of debug logs, analyzer logs including Logic Analyzer, USB Analyzer, PD Analyzer, and DP Aux Analyzer Provide weekly status reports for reported issues and progress and validation progress report for proof-Of-Concepts features to distribute to relevant stakeholders. Knowledge and Skills: Computer Engineering/EE/Computer science degree Able to work independently with minimal instructions. Excellent analytical and problem-solving skills Highly proficient with Windows 10 & 11 Experience working well with partners, internal and external. Excellent written and verbal communication skills USB/USB-C related knowledge Experienced with Docking Technologies Experienced with PD (Power Delivery) protocol. Experienced with DisplayPort protocol. Experienced with Debug tools. Logic analyzer (Saleae) USB analyzer PD analyzer DP aux analyzer Strong Collaboration and communication skills Ability to review hardware schematics.