As the leadingadvocate for thereal estate finance industry, MBA is committed to providing our members with unmatched value and unparalleled (link removed) doing so, we recognize that our most valuable resource is our employees. MBA prides itself on sourcing top talent from all fields and is committed to investing in a culture where communication is essential, diverse voices areencouraged,and embrace inclusion for all.
Competitive salary and benefit packages
A culture committed to diversity, equity, and inclusion
Hybrid work schedule that supports work-life balance
Professional development opportunities
If you are looking for a career-defining opportunity, share similar values, and are ready to make a difference in the real estate finance industry, look no further. Apply today!
Position Summary:
Positionis responsible forthe successful coordination and delivery ofMBA Educations suite of live, instructor-led course offerings.Under regular supervision, the position facilitatesthe delivery ofvarious MBA Educationtrainings(in-person and virtual classroom, instructor-guided online courses, webinars,workshops).Positionserves asthe main point of contact to coordinate communication with instructors, subject matter experts,onsiteoperations staff, and students duringcourseduration.
Organizes the end-to-end coordination of MBA Educations suite of live in-person and instructor-led training offeringswhichincludeswebinars, instructor-guided online courses, in-person classroom courses, and workshop events.Acts asmainpoint-of-contact for students, instructors, third-party vendors, andon-sitestaff for all course offerings. Works with internal stakeholders to ensure marketing and messaging of event promotions is timely and accurate.
Provideson-sitesupport for in-person offerings and ensureshighestlevels of student experienceismet.Supports instructors withthe delivery and facilitation ofgroup exercises and activities as needed.Acts asmainpoint-of-contact for students, instructors, third-party vendors, andon-sitestaff for all course offerings.
Coordinates and prepares all logistical information for assigned training (logistic emails, course overview documents, intro slides, Learning Management System (Top Class)set up).Maintains instructor/speaker relationships, conducting necessary conference calls or training to ensure trainersare prepared, understand MBAs technology, andisaware of clientand/orcontent expectations.
Works with Education Content Team to ensure course content and materials are updatedandinstructorsare workingfrom the most recent content. Collaborate withTeamto monitor satisfaction surveys and suggest areas for improvement.
Ensures the timely collection of allcourse relatedexpenses, including, but not limited to, instructor fees, instructor expenses, course materials, catering, and MBA staff expenses.
Develop and leverage relationships with internal and external stakeholders to gain insight on industry topics for potential programming and recruiting of qualified professionals for content or teaching opportunities.
Qualifications:
Requires a bachelors degree with a minimum of three years of prior relevant training, education,and/orevent management experience with customer account service and administrative support managing multiple concurrent events and programs. Prior knowledge or experience working with an Association Management System (Aptify) and Learning Management System (WBT/Top Class) and Zoom is strongly preferred.Prior trade association, learning and development experience, and willingness to learn mortgage banking conceptsis a plus.
Competencies:
Commitment to the highest levels of customer and member satisfaction.
Requires excellent verbal and written communicationskills,and comfort speaking to large audiences in both a virtual and in-person setting.
Ability to display great attention to detail at all times and follow established processes to ensure successful event programming
Requires knowledge of Microsoft Office Suite and comfortunderstandinghowMBAstechnology fits together
Ability to manage workload independently, be a self-starter, be self-sufficient, be resourceful, andtodeliver programs with minimal supervision while maintainingahighdegree ofproficiency during remote work and traveling.
Exercise flexibility and the ability to pivot quickly between competing projects and priorities.
Remain open to process and programmingchanges
Be eager to take on new projects and think creatively to ensure programs meet MBAs member needs.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, oron the basis of disability.
MBA is an E-Verify employer.