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Tele Callers Required Location: IN-Bangalore Jobcode: 64e89b80fe8af0d328dd2afc Email Job
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Industry: Loan against Securities Keywords: Mutual Funds, Stocks, Lending, Finance, Banking Job Description We are looking for fresher/experienced professionals who can handle customer support, query resolution at VOLT (100% digital Loan against Mutual Funds platform). We're looking for team who are willing to work in high paced environment with an objective to grow with our company/ We're keen on enabling high growth for our team members who prove themselves. Role and Responsibilities: - You will be answering loan, product, process related queries.
- You will be handling inbound/ outbound customer queries about the customers loan accounts.
- This is a day shift => Six-day working with Sunday off
- Good communication skills in English + Hindi with a regional language is a plus
- Ability to handle irate customers
- Solve Customer queries
Requirements: - A team player, active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues.
- Display Ownership and accountability
- Quickly build trust and confidence with customer
- Own and resolve customer issues efficiently, effectively and empathetically
- Excellent comprehension and articulation skills
Qualification: Graduates or Undergraduates, Lending/Finance BPO Experience (no freshers, only experienced professionals) About VOLT VOLT is a B2C lending platform that enables retail customers to get instant, low cost & flexible credit by pledging their MFs & stocks. By pledging their financial assets, a retail customer can get a loan at a much lower rate and better terms, but at the same time they continue to own their asset and earn returns. VOLT is building a 100% digital solution for origination, pledging, disbursal and collections. For digital pledging, we have integrated with depositories and support all MFs & stocks irrespective of the platform that theyve been purchased from. Our digital integrations will reduce the TAT for this product from 7 days to 5 minutes. Job Type: Full-time Salary: 12,028.77 - 30,000.00 per month Schedule: Education: - Higher Secondary(12th Pass) (Required)
Experience: - Business development: 1 year (Preferred)
- total work: 1 year (Preferred)
Language: Ability to Commute: - Bangalore, Karnataka (Required)
Ability to Relocate: - Bangalore, Karnataka: Relocate before starting work (Required)
*Speak with the employer* +91 8296543705 Edit job Open
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