Role: ServiceNow Platform Architect Contract Location: Dallas, TX Job Description More than 8 years of development, configuration, and integration experience in building solution on ServiceNow platform. Total Architecting experience for more than 12-14 years min. Architect: Contribute to internal artifacts and deliverables to ensure they meet solution requirements. Prepare and maintain technical specifications and documents, architecture diagrams, system documentation, and manuals. Ability to develop high level design documents addressing the business, infrastructure, security, support, and operational needs of a solution. Technical Expertise: Provide functional expertise as the Subject Matter Expert (SME) for all application suites respective to their product line. Domain separation knowledge in ServiceNow is must. Troubleshoot production and test issues; perform root cause analysis, recommend corrective action, and perform resolution efforts. Assist teams with associated technical and process activities. Standards & Best Practice: Contribute to the technical direction, recommend, and design the solution to leverage the ServiceNow best practices and out of the box functionality. Provide technical and thought leadership in both system integration and application development, while also promoting best practices in these areas Provide mentorship and project oversight to ServiceNow ITOM developers and implementation specialists. Provide mentorship to developers and platform engineers on technical design standards and best practices. Oversee developers work, and own overall quality and delivery of development. Understanding of platform security and integration best practices Maintain instance integrity & security based on ServiceNow best practices. CMDB & CSDM: Understands CMDB relationships and hierarchy, experience in CMDB Health dashboard configuration and with CMDB remediation including duplicate and stale CI items Understanding of the Identification and Reconciliation engine Good knowledge of ServiceNow CMDB and CSDM data model. Good knowledge of ServiceNow CMDB CSDM data model. Scope & Complexity of Environments Proven success on projects with large-scale deployments; understanding of infra domain life-cycle management. Platform Architect Advisory: Experience in designing and implementing complex, multi-tier, multi-tenant, end-to-end solutions in a high availability environment. Good knowledge of multi data center deployment solutions with disaster recovery procedures and high availability at every layer (network, web servers, middleware, and database/storage) Preferred certifications: ServiceNow CIS-Discovery, ServiceNow CIS-Service Mapping Technical knowledge of the following areas : Java, HTML, JavaScript, LDAP/Active Directory Working knowledge of configuration management tools, methods, and processes. Basic knowledge and awareness of various other modules like ITSM, CSM. Proven experience as a key technical resource leading the development and delivery of CMDB solutions in ServiceNow environments Expert level proficiency in ITOM /CMDB product line Code and Develop customized Patterns, Probes and Sensors for Discovery and Service Mapping. Sound knowledge in CMDB and it operation management Deliver technical workshops on Discovery, CMDB, Service Mapping Expert understanding on import sets and transform maps, working with external data sources, ServiceNow data mapping Knowledge on identification, classification rule in CMDB Articulate the ServiceNow CMDB Classes for Asset and Configuration, their relationships and dependencies Required Hands on experience with ServiceNow ITOM implementations Required Knowledge of ServiceNow CMDB Architecture Self-directed, organized, detail-oriented