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Position Description

• Prepare routine and complex documents using Microsoft applications such as Word, Excel and PowerPoint.
• Proof-read for spelling and grammar and professional appearance. Use formulas, statistics, tables, charts and/or presentations.
• Create/draft, prepare and update documents such as reports, newsletters, processes, procedures, templates, etc.
• Review documents to ensure information provided is relevant, accurate and current.
• Review incoming customer requests/inquiries from various software applications and ensure they have been assigned properly.
• Coordinate, schedule and attend meetings and other activities; take and prepare meeting minutes.
• Follow up with customers.
• Assist with taking incoming customer calls; respond to inquiries that require referencing a variety of sources and utilizing knowledge from training.
• Provide administrative project support.

Skills Required

• Proficient (intermediate level or higher) in Windows and Microsoft Office applications (Outlook, Word, Excel and PowerPoint)
• Excellent interpersonal and collaboration skills
• Good verbal and written skills, ability to use appropriate grammar, good with spelling, proofreading.

Skills Preferred

• Expert in MS Office applications

Experience Required

• 2+ year's administrative experience supporting multiple managers/supervisors

Experience Preferred

• Senior-level/Executive Administrative Assistant experience within the past 5 years

Education Required

• High School diploma

Education Preferred

• College degree or college coursework preferred

Additional Information

• Must be able to work on-site and remotely
• Must have reliable transportation
• Able to work first 3 months without time off, except for emergencies
• Able to work overtime when needed