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The City of Dover is seeking a responsible individual to perform highly responsible technical and administrative support duties for the City Assessor. This is a full-time, 40 hour per week position. $18.28 to $26.49 per hour. Position is open until filled.
DUTIES AND RESPONSIBILITIES (Except as specifically noted, the following functions are considered essential to this position. The listed examples may not include all duties found in this class):
1. Provides quality customer service via in person, e-mail, telephone or mail. Screens for nature of business and answers inquiries or refers to City Assessor where necessary.
2. Maintain an appropriate level of confidentiality regarding records of the City where required.
3. Perform detailed work with relational and numerical data and makes arithmetic computations rapidly and accurately.
4. Proficient with spreadsheets, word processing, and mail merges.
5. Attend to many items simultaneously, and/or in sequence.
6. Has an understanding and follows New Hampshire Revised Statues where applicable to job duties.
7. Maintains and assures accuracy of various logs and tracking systems within the assessing office.
8. Responsible for office filing systems, and makes suggestions as to alternate systems or possible efficiency measures to the City Assessor.
9. Responsible for ownership and legal accuracy of property in CAMA and tax collection systems. Data entry and keeping up-to-date all changes in ownership, addresses, exemptions, tracking current use changes, and land use change tax time lines, etc.
10. Pre-qualifies exemption & tax credit applications and five year re-certifications for elderly, blind, disabled, deaf, veterans, solar, real estate exemption, etc. for further processing by City Assessor. This includes reviewing trusts and tax documents.
11. Sends sales questionnaires to new owners, tracking & logging returned questionnaires and sending follow-up requests when needed.
12. Assists taxpayers with technical questions relating to abutters, property locations, content and meaning of information on property record cards, as well as answering general questions such as pertaining to Income & Expense information requests, etc.
13. Create and produce electronic queries and reports.
14. Schedule appointments, maintain calendars for office and keep City Assessor informed of deadlines, meetings and pressing developments affecting the functions and operations of the office.
15. Receive, date stamp, log and process abatement, current use, discretionary easement, excavation, timber, exemptions, credits and other various applications.
16. Prepare all warrants, commitments, or abatement authorization forms, and submit to City Assessor for finalization or further processing and maintain respective logs.
17. Receive, date stamp, log, complete, and track inquiries from BTLA, DRA and other agencies.
18. Tracks various deadlines associated with BTLA and Court appeals.
19. Types a variety of correspondence, memoranda, forms, and reports. Type material in final form assuring correct spelling, grammar and punctuation.
20. Performs large mailings, making arrangements with mailing services when needed.
21. Process invoices and prepares purchase requisitions for approval by the City Assessor.
22. Establish and maintain effective working relationships with state agencies, private organizations, other departments, employees, and the general public
23. Maintains familiarity with and executes safe work procedures associated with assigned work.
24. Responsible for maintaining and ordering necessary office supplies.
25. Performs other related duties as required.
Requirements
KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS: Knowledge of office practices and procedures. Knowledge of assessing practices, as well as laws and administrative rules as they pertain to the assessing function. Considerable knowledge of business English, spelling, and arithmetic and vocabulary. Ability to type accurately and rapidly. Ability to transcribe letters and reports. Ability to communicate in oral and written form. Ability to maintain accurate records, files and logs. Operational knowledge of computer hardware and software required.
EDUCATION/LICENSURE/CERTIFICATION REQUIREMENTS: High school diploma or equivalent, supplemented by specialized training in clerical skills or business courses, or two years experience in similar responsible clerical work, OR any combination of education and experience which demonstrates possession of the required knowledge, skills and abilities. This position requires attendance at continuing educational programs available which are relevant to the duties and responsibilities of the position. Must attend and pass State Statutes Course. Must have a valid motor vehicle operator license.
Benefits
All benefits associated with full-time employment.
City of Dover, NH
