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Reno Behavioral Healthcare Hospital is seeking an Assessment & Referral Manager. Responsibilities include:

OTHER KEY RESPONSIBILITIES:

• Responsible for the accuracy of the Bed Board.
• Ensures that all Tracking Logs are complete.
• At the direction of Assessment and Referral Director, helps with dissemination of information to employees regarding updated changes in policies and procedures.
• Creates relationships with referral sources in conjunction with facility marketing efforts.
• Compiles daily, weekly and shift reports as directed by the Assessment and Referral Director.
• Assists with scheduling and ordering supplies.
• Responds to telephone and face-to-face inquiries from persons seeking mental health care or information about mental health-related services.
• Through a systematic process of interaction with patients, the patient's significant others, and the appropriate health care providers, collects and analyzes data regarding the patient's physical, psychosocial, environmental, self-care, educational, spiritual, cultural and anticipated discharge needs; determines patient's alcohol or drug toxicity; identifies signs of withdrawal; conducts screenings or assessments to determine needs of treatment.
• The care and treatment of the patient are rendered in a competent manner and are based on current chemical dependency and psychiatric nursing/clinical knowledge and standards; care is evaluated against the goals and plan of care and is revised as needed and appropriate to the patient.
• Distributes documentation of admissions to the Business Office, Admitting Unit and the Utilization Review Department.
• Communicates with managed care organizations to obtain insurance pre-authorizations in a timely manner.
• Stays abreast of organization's programs and services.
• Participates in activities which enhance professional growth and development.
• Monitors staff performance and provides regular feedback on quality and quantity of work and on conduct.
• Responsible for scheduling and staffing to ensure that department has the needed coverage.
• Ensures that staff has adequate training in assessment and admission procedures.
• Current on referral sources and interacts effectively with patients, peers and other staff on appropriate patient treatment options.
• Understands and communicates the disease pathology associated with behavioral conditions and their models of treatment.
• Facilitates the patient's access to the appropriate level of care and setting.
• Establishes and maintains effective working relationships with physicians, nursing staff and health professional affiliates in the community.
• Demonstrates good skills in assessing client's crisis and clinical indicators.
• Prepares written report of assessment results in a timely manner (immediately following completed assessment) and includes recommendations for the level of care and treatment needs.
• Makes appropriate interventions during assessments, and crisis situations with clients, family/friends and other professional staff.
• Assesses need for involuntary hospitalization evaluation.
• Provides pertinent clinical information to physician and Intake staff who will be reviewing the patient, to ensure a smooth transition for the patient.
• Maintains knowledge of the developmental tasks and sociological theories of pertinent age groups.
• Maintains knowledge of legal guidelines pertaining to EMTALA/COBRA and abuse/neglect reporting.
• Upholds the Organizations ethics and customer service standards.
• This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of Reno Behavioral Healthcare Hospital.

Requirements

• Masters Degree in relevant field required
• Minimum three (3) years Psychiatric hospital admissions experience
• Familiarity with continuum of care and clinical terminology

• Current CPR certification
• CPI obtained within 60 days of hire

Benefits

Full, comprehensive benefits package available the first of the month following 30 days of employment.

Benefits include: Medical (3 options to choose from), Dental (2 options to choose from), Vision Insurance, Life Insurance options (including plans for Spouse and children); 401(k), Pet insurance, Identity Theft insurance, a very generous PTO plan and more!