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You are the type of leader who wants to push the boundaries of collaboration technology in redefining and shaping Enterprise clients in government and corporate spaces.

You are a true leader and professional who assists the Service Manager in inspiring and molding a talented mix of experienced and promising technicians.

Bridges System Integration (Bridges SI) is a thought leader with a reputation for deploying emerging technologies with a focus on quality assurance. As an early adopter of AV9000, Bridges SI has built a reputation amongst Washington DCs largest institutions for being the go-to technology partner.

Bridges SI is looking for an Audio Video Service Technician to continue the development of our growth and reputation.

This position reports directly to the Service Manager.

In this role, you will perform any necessary Service team functions, including supporting AV equipment at customer sites, performing maintenance and providing hardware and software updates when required, and reading system flow drawings. As a member of the Bridges SI Service Team, you are expected to provide initiative, vision, and teamwork.

You will be a great fit if you are a strong multi-tasker who can walk in the shoes of our clients and identify their technology pain points. The whole of the organization works to resolve client hurdles in creative and impactful ways.

Requirements

• Five years or more experience combined in System Integration, AV / VTC Installation, or site support.
• Avixa CTS certification
• Completed industry training classes from one or more of the following AMX, Crestron, Barco, Biamp, Extron or QSC.
• Test, repair, and diagnose of integrated AV Systems and associated equipment.
• Able to read and comprehend drawings, diagrams and system flows
• Perform remote and onsite troubleshooting of installed AV systems and rack mounted cable management systems.
• Provide telephonic and in-person customer service support.
• Make adjustments to systems, calibrations, alignments, and configurations as required to restore or correct operational functionality.
• Work with crews of installers and service technicians for enterprise-wide AV and Video Teleconference (VTC) systems.
• Conduct end-user training of equipment functionality and system usage.
• Perform ad-hoc system configuration, leveling, and wiring.
• Prefabricate and provide QA inspection of systems prior to shipping for installation.
• Provide onsite QA of systems prior to project sign off.

Benefits

• Unlimited Paid Time Off (PTO) Including Holidays and Vacations
• Medical, Dental & Vision
• 401k Plan
• Short Term Disability
• Long Term Disability
• Life Insurance
• Service and Recognition Rewards
• Family Friendly Company Events
• Work Life Balance Advocate