|
Search Jobvertise Jobs
| |
Jobvertise
|
IT Service Technician - App. 3
Location: US-TX-Austin
Email this job to a friend
Report this Job
About US: Established in 2006, Orpine Inc is an international Minority Business Enterprise (MBE) consulting company with offices in Georgia, North Carolina, California and India.
When it comes to staffing solutions, our strong ties to various talent pools allow us to fulfill the contract and permanent positions for any size company, ranging from Global 2000 Companies to implementation partners. Currently we are hiring for below mentioned position that our client has.
IT Service Technician - App. 3 Description-: Responsibilities: This position is responsible for technical analysis and troubleshooting of our EMS (energy management system), validation and configuration of new installations, supporting our clients' third party vendors, and ensuring persistent connectivity to remote servers.
Required Knowledge/Skills, Education, and Experience:
High School Diploma and 3 years of technical customer service. Proper phone etiquette; Ability to speak and write clearly and accurately; Demonstrated proficiency in typing and grammar; Knowledge of relevant software computer applications and equipment; Knowledge of customer service principles and practices; Effective listening skills; Multi-tasking capabilities; Proficiency with MS Office Suite Required Competencies: - Exemplary Attendance and Punctuality
- Maintains effectiveness when experiencing major changes in personal work tasks or work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures.
- Makes customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships.
- Deals effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflict.
- Establishes proper courses of action to ensure that work product is completed efficiently and on time/within proper time limits.
- Actively appreciates and includes the diverse capabilities, insights, and ideas of others and working effectively and respectfully with individuals of diverse backgrounds, styles, abilities, and motivations.
- Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
Preferred Knowledge/Skills, Education, and Experience: - Experience with Linux or other command line interfaces.
- Bachelors degree or 2 years technical support experience.
- Electrical/HVAC Energy Management Systems experience.
Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States. For more exciting opportunities join us on linkedin https://www.linkedin.com/company/orpine-inc/
(link removed)
Orpine
|
