Report this job

---

What is the problem? *

Incorrect company
Incorrect location
Job is expired
Job may be a scam
Other

At Royal Electric Company we provide expert electrical design, construction, and service with builders, contractors and facility owners who value relationships, trust, expertise, and a commitment to each other towards achieving exceptional results.

We are able to sustain this through our linking values of expertise, collaboration, integrity, passion, and loyalty(link removed) These values support our core purpose; to build great relationships, one project at a time!

We have a current opening for an IT Site Specialist at our Sacramento, CA office.

The IT Site Specialist is a key member of the IT team and focuses on traveling to and supporting our remote job locations and teams at those project sites. This position will report to the IT Manager.

Success in the position is achieved through the following duties & responsibilities:

Support Remote Offices and Locations

• Up to full time travel to remote locations across California with occasional out of state travel.
• Support end users devices (computers and mobile devices) while on site and document via ticketing system
• Maintain log of each sites primary users, ISP information (speeds and contracts), and printers.
• Responsible for network connectivity at each jobsite by either leading a subcontractor on the installation or doing the cabling yourself
• Manage users in Active Directory, Office365, and other third-party applications via audits
• Order new equipment for job sites and end users

Optimize End User Experience

• Mitigate common issues by creating automated responses
• Meet SLA metrics and report out to recommend process improvements
• Deploy new hardware and software to employees based on their title

Continued Growth

• Learn scripting (Powershell) to improve manual processes
• Complete additional IT projects as assigned

Requirements

Education & Experience

• High School Diploma or GED Equivalent
• Working towards a degree, certificate or similar in Information Technology
• A+ certification, and/or Network+ certification is preferred
• 2+ years supporting a help desk or related technical support experience

Skills & Abilities

• Proficient with Windows 10 and Microsoft Office
• Active Directory and Office365 experience
• iOS devices, MDT, Powershell, and FreshService experience is a plus
• Ability to handle multiple tasks and deadlines with minimal supervision
• Strong communication skills in a fast-paced environment
• Ability to travel to locations across California with occasional out of state travel
• Ability to explain technical problems and offer solutions to those without technological training
• Proficient at routing cabling and mounting equipment
• Ability to operate hand tools
• Valid Drivers license

Safety & Physical Requirements

• Ability to lift, carry, push, pull, kneel, crouch, and reach
• Must be able to lift up to 50 pounds
• Must wear proper PPE while on job sites
• Ability to operate hand tools safely

Salary Range

• $20.19/hour - $43.75/hour

We offer competitive wages plus benefits and 401(k).

Royal is proud to be an equal opportunity workplace. Individuals seeking employment at Royal are considered without regards to age, ancestry, color, race, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, religion, military or veteran status, or any other characteristic protected by federal, state, or local laws.

We utilize E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security. E-Verify Link: (link removed)

Applicants must be authorized to work in the United States. Royal Electric is unable to sponsor or take over sponsorship of employment Visa at this time.

We promote a drug free workplace.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability