Title: IT Specialist - Mid Level

Location: Menands NY

Duration: 24 Months

Client: NYS DOH

Requirements:

• 36 months experience managing support requests on a Level 2 help desk.


• 36 months experience resolving hardware and software issues and troubleshooting Windows 7 applications and OS.


• 36 months experience utilizing VMware vSphere to support virtual desktops including linked clones


• 36 months experience using Lan Sweeper, Remote Desktop and Active Directory, all three are required.


• 36 months experience using ITSM service desks


• 36 months experience configuring and installing Windows based hardware, peripherals, network printers and thin clients.


• 36 months experience using Clonezilla to create and apply images.


• 36 months experience supporting Lotus Notes.


• 12 months experience with the installation and support of Office 2016 in an enterprise environment.


• 12 months experience troubleshooting Windows 10 OS and applications.