Job Role: JIRA Developer/Administrator

Position ID: 4109-RCAT 2

Location: McLean, VA

Salary range: $110k/annum

*******This is a full-time position paying a base salary, full benefits, and has possible bonus potential based on merit and performance.*********

Description of specific Duties in a typical workday for this position:

Build and maintain a custom portal using JIRA Service Desk

Collaborate with teams across the organization, gather requirements to develop, and deliver custom templates, workflows (automation) using Atlassian products (JIRA, Service Desk, Confluence, Bitbucket, etc.)

Design, Develop, Administer Atlassian products (JIRA, Service Desk, Confluence), including custom plugins for JIRA as well as evaluating plugins from the marketplace

Perform regular patching and upgrade of servers

Design and organize documents in Confluence by function/office and link the Confluence space with respective Service Desk projects for easy access

Manage user permissions and Confluence spaces per established governance

Position Requirements:

Experience with JIRA service desk and front-end/UI customization

Experience with JIRA administration

Experience managing Confluence spaces

Excellent understanding of JIRA workflows, permission schemes, notification schemes, screens schemes, etc.

Familiarity with databases and SQL competence

Demonstrated experience in writing scripts

Experience in a customer facing role

Excellent oral and written communication skills

Ability to adapt quickly to an existing, complex environment

Ability to work with minimal supervision

6+ years of relevant experience

Bachelor’s Degree in business; business management; financial management; systems management; computer science; engineering; physics; math; behavioral science or related areas. Master’s Degree preferred.

Nice to Have:

Experience working with Agile development and DevOps processes

Experience with APIs and tool integration

Experience as a systems administrator and/or .Net development