Please find below exclusive role with our client and let me know your interest in this role.
Role : L1 operations support Engineer( Palo Alto Cyber Security )
Location : Indianapolis ,IN ( Onsite from day 1 )
Full Time Position
Exp : 8+ Yrs Must
Responsibilities:
o Provide monitoring support for Securian's Perimeter Security Operations team to work on incidents, service outages, performance issues
o The first line of support is usually provided through chat, phone, and email communications
o Analyzing, troubleshooting, and correcting network problems remotely which possibly originate from the Unified Threat Management ("UTM") devices
o Maintaining and administering perimeter security systems such as firewalls and intrusion detection systems
o Incident management pertaining to in-scope Palo Alto firewalls and UTM devices
o Adhere to change control process for firewall change implementation
o Maintaining service levels as well as oversight of the day-to-day configuration, administration, and monitoring in a 24/7 environment
o Packet capture, analysis and follow troubleshooting steps as mentioned Standard Operating Procedure ("SOP") documentation
o Implement change requests and push firewall policy
o Quality control highlight risky rules and maintain agreed standards
o Manage Firewall policies using Panorama
o Tufin Alerting for risky rules.
Best Regards
Shailaja
Sr.Technical Recruiter
E: shailaja@nexwaveinc.com
Contact : 7325384719 EXT : 506
Nexwave Talent Management Solutions LLC
W: (link removed)
5490, McGinnis Place Suite 237, Alpharetta, GA 30005