Proficiency with O365 Suite of Tools including core office products: Office, Teams, SharePoint, OneDrive, Intune, Yammer, and their associated mobile applications for associate use
Ensuring the operational health of Teams, SharePoint, and other O365 services including security, availability, performance, interoperability and reliability
Facilitate the migration of data into the Office 365 cloud platform and Office 365 SharePoint
Manage Teams Phone System
Support business partners in identifying areas where Office 365 can be utilized to improve existing processes
Monitor and communicate to stakeholders the performance of the services
Assist with the creation of policies around the proper use of Office 365 services and support
Evangelize and educate end-users on O365 capabilities and collaboration tools
Conduct routine monitoring and analysis to include Audit Log Reports evaluation, system and storage utilization reports, site and system usage, growth reports, and manage site collection quota settings