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Network Engineer NE2 A4 SC3
Work hours 0NA0-1630 M-F
Start date can be ID'd upon after compliant PATCH and DOC-related clearance has been processed and approved.
Position will be extended into next fiscal year

***Candidates must be from greater Harrisburg/Mechanicsburg region***
***Please do not resubmit candidates from similar previously released req #s NA4NA4, NA37NA & NA3247.***
***Ideal candidates will get a lot of exposure to testing and vetting new systems and helping find problems areas and develop new process / rollout new network projects***

POSITION PURPOSE:
This position is with the Edge Networking Solutions team within the Network, Unified Telecommunications, and Security Operations (NUTSO) division under the Pennsylvania Office of Administration (OA). The purpose of this position is to provide multiple tier network support to highly complex edge networks for all agencies within the Commonwealth of Pennsylvania.

The Edge Networking Group is comprised of three teams: Edge Networking Operations, Control, and Solutions. Each team has different objectives and responsibilities. The Edge Networking Control team s primary focus includes but is not limited to proactive and ongoing evaluation of the existing network and its needs, proactive hardware refresh cycle management and planning, architecting network solutions and establishing pilot initiatives, establish and maintain the catalogue of device offerings (based on needs), interact with agency and delivery center operations, and act as networking SME for operational network needs.

POSITION REQUIREMENTS:
The selected candidate will be responsible for providing technical support for planning, designing, maintaining, and integrating local and wide area network infrastructure and will have input into the edge networking architecture deployed throughout the Enterprise. The selected candidate must be able to communicate well and needs to be a highly technical and eager individual with numerous years of experience in a large environment.

CCNA and CCNP certificates or higher are preferred, but candidates with demonstrable levels of commensurate hands-on experience will be considered.

DESCRIPTION OF DUTIES:
IInstalls, configures, maintains, and manages network infrastructure consisting primarily of switches, routers, firewalls, Silver Peak SD-WAN edge appliances, wireless infrastructure, cellular-based appliances, and all associated hardware and software.

Performs network management functions utilizing various industry tools to monitor, test, verify, troubleshoot, and resolve complex network problems by working with users, service providers, business partners, and others to resolve problems.

Supports the planning and design of LAN/WAN network architecture including:
Network bandwidth analysis and capacity planning.
Detailed specifications and schematic engineering drawings for network enhancements and modifications.

Assists the Edge Networking Control team in the execution of planned deployments and upgrades and supports change management efforts within the edge networking group.

Coordinates change management efforts with the Edge Networking Operations and Control teams.

Participates in Service Now trouble ticket resolution and reporting.

Assists in the rollout of pilot/ new network technology applications to meet operational needs.

Ensures that assigned edge networking trouble tickets or incidents follow established processes and are fully documented within Service Now.

Proactively identifies and troubleshoots issues related to complex network problems and works them to resolution, including communication to other networking teams.

Participates with the Edge Networking Control team in the evaluation of, and makes recommendations on, new and emerging technologies as part of the ongoing hardware refresh cycles championed by the Edge Networking Solutions team.

Evaluates current and future network needs and prepares technical solutions and recommendations.

Reviews the development of configuration standards.

Participates in the design of highly complex networks as well as makes recommendations to optimize the edge network for maximum efficiency.

Ensures that all existing and new networks meet or exceed the security requirements set forth by OA.

Assists in the creation of Visio diagrams of the edge network to document new and existing network elements, especially those deemed specialty/ field networks.

Maintains documentation for the configuration of network components including setup, installation, and overall deployment of network hardware and software.

Supports remote IT staff with network-related issues and deployments.

Supports agency operations staff and business partners with network-related issues as needed.

Communicates effectively both verbally and in writing with other employees, vendors, and business partners.

Maintains a working knowledge of network monitoring tools and automation.

Performs other duties as required.

ADA REQUIREMENTS:
Equipment in use in Job Performance: Personal Computers, servers, network components, telephones, calculator, copy machines, printers, faxes, cell phones and common writing devices. Must be able to lift 50 pounds. Must be able to work from a step ladder.

JOB LOCATION:
Telework is an option for this position, as is working from a structured office setting at the nearest approved Commonwealth-owned facility. Occasional attendance at various meetings, conferences, and training sessions, as well as overnight travel, may be required.

DECISION MAKING:
Appropriately manages time and engages other edge networking teams as needed or required. Overall performance of the network team and availability/performance of the network and customer satisfaction are factors used to determine level of success.

ESSENTIAL FUNCTIONS
1.Obtain and maintain CJIS clearances
2.Operate telephones/cell phones
3.Operate a PC and peripherals/ servers and network components
4.Operate motor vehicles and maintain a valid PA driver s license
5.Excellent oral and written communications skills using the English language
6.Read and comprehend technical literature
7.Lift equipment up to 40 pounds
8.Ability to assess issues/problems and make appropriate decisions for resolution
9.Stay current with new and emerging network-related trends and technologies
10.Provide outstanding customer service

Required/Desired Skills

Skill	Required /Desired	Amount	of Experience
Network Switching experience	Required	5	Years
Network Routing experience	Required	4	Years
Must be able to lift up to 50 pounds	Required	0
Must be able to work from a step ladder.	Required	0
Cisco Certifications (e.g. CCNP, CCNA)	Highly desired	3	Years
SD-WAN experience	Desired	2	Years

Questions

No.	Question
Question1	The vendor rate is NA. Do you accept?
Question2	Background Check: This position requires an in-depth background check, including fingerprinting and requires successful results. Do you accept this requirement?
Question3	Where does your candidate currently reside? Please provide city and state. Candidates must be from greater Harrisburg area.
Question4	Resume wise, please do not include filler material (e.g. describing a company's core capabilities/description). Please only include relevant info (e.g. what was done at the job/project). Is this reflected in the resume?
Question5	This position is 40 hours per week. Is this understood?
Question6	The position will be focused on supporting the Department of Corrections (DOC) an estimated more or less six months of this assignment, but will later assist all agencies through the OA Enterprise. Is this understood?
Question7	Full-time telework is an option for this position, as is working from a structured office setting at the nearest approved Commonwealth-owned facility. Occasional attendance at various meetings, conferences, and training sessions, as well as overnight travel, may be required. Is this understood by the candidate?

RICEFW Technologies Inc

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