REQUIRED SKILLS:

• Ability to aid physically the Service Technician in the handling of appliances or equipment to be repaired

• Ability to work variable and flexible hours, including overtime as needed

• Ability to handle stressful situations, and to work in a fast paced environment

• Ability to apply appropriate safety procedures and equipment to protect Company and customer assets

• Ability to communicate effectively with the Service Technician and customer

• Ability to read and utilize reports as needed

• Ability to read, write, and speak English

• Ability to follow Quality Management System (QMS) process guidelines

• Ability to maintain regular and consistent attendance

• Ability to work well with others in a team environment to deliver high performance results

• Outstanding customer service skills

• Open to change, with the ability to implement change quickly and effectively

• Ability to convey a positive image of the Company in all actions and behaviors

• Excellent communication skills

• Good listening skills



PREFERRED SKILLS:

• Mechanical aptitude



JOB REQUIREMENTS:

• 18 years of age or older