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Click here or scroll down to respond to this candidateCandidate's Name
Certified Scrum Master&PMPTel: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESUMMARY8+ years of experience in the management of complex software developmentprojects related to revenue generation, business retention and costreduction through process efficiency, quality assurance and customersatisfaction, with budgets ranging from $10 million to $100+million5 years of Scrum Master experience in implementation and execution of ITsolutions that meet business needs in an agile web development environmentwith roll out functionality in every 2 monthsExpert in Lean Six sigma, Agile and Waterfall project managementmethodologies: Able to manage large project teams and known for highquality deliverables that meet or exceed customer expectationsExcellent communicator, leverage technical, business and financial acumento communicate effectively with client executives and their respectiveteamsHonored with "CEO League of Honor Award "in 2009 in recognition ofoutstanding project resultsProfessional ExperienceAgile Project Manager/Scrum MasterExcelsoft Technologies United States & IndiaJan 2011 to June 2015Project: Educational Positioning SystemClient: BYUI IDAHO, Rexburg, IDDuration: June 2014 to June 2015Lead end to end unified digital technology embedded solution for BYUIuniversities that increased user base to 1.5 times and Advisor to Studentratio to 1:1000 from 1:500Managed project deliverables through agile development practices where setof tasks are defined in a two week iteration and roll out functionality in4 iterations (every 2 months)Executed Project work on time, on budget and generated $XXX million revenueand increased organizational profitability by 20%High-performing and motivated team created with record close to 95 %participation in agile meetingsEngaged Business Stakeholders in initiation meeting to ensure project teamwell aligned with stakeholder expectations and business requirementsWorked with Product owners for effective product backlog managementOrganized and Facilitated Scrum events to synchronize activities, finalizedsprint commitments, elicit feedback, foster collaboration and created planfor continuous improvementEnsure high throughput of development teams by identifying potential issuesand roadblocks and worked on preventing or eliminating themTracked scrum artifacts and project forecasts in order to create projectvisibility and enable timely project adjustmentsEffectively communicated project progress to Steering committee throughBurn down reports, velocity targetsProject: Assignment Management SystemClient: Pearson Education - Charlotte NCDuration: Nov 2013 to May 2014Implemented Agile software development management methodologies to designand develop high quality device independent web application that negatedextra overhead of maintaining the application on window platform andincreased scalability at low costDelivered high quality of work through high maturity adoption of continuousintegration using Jenkins, REST Best practices, Cloud Infrastructure(Amazon EC2), Regular Code MetricsImplemented Engineering best practices and DevOps model through 100% codecoverage from testing, 99% automation, zero blocker or critical issues and0.8% code duplicationDelivered project needs on time and within the agreed acceptance criteriain a hybrid environmentCollaborated with Product owners in developing and managing Product BacklogItems to ensure all features, requirements are well defined, ordered andestimated that enabled development team to execute 90% of user stories overmultiple sprintsOrganized and facilitated Scrum meetings, which included Sprint Planning,Daily Scrums Sprint Review & RetrospectiveExecutive briefing and reporting on scrum metrics, burn-up and processimprovements periodicallyConducted weekly Demo with Product Owners, stakeholders to ensure workcompleted met the definition of "DONE"Resolved conflict, improved morale and established clear goals byeffectively managing timelines and shared resources with special emphasison building relationships across departmentsProject: Pearson Large E-Learning PlatformClient Pearson Education - Charlotte NCDuration: Jan 2011 to Oct 2013Successfully managed Digital Learning Products delivery from inception tillcompletion for Pearson that hosted over 300,000 courses catered to theneeds of K12 government run schools, charter schools, college anduniversitiesThrough effective leadership and communication skills created Selforganizing team structure that build close to 100+ features in a yearMeticulously analyzed, monitored progress toward a Sprint Goal to detectundesirable variances and plan for risk responses to resolve impedimentsExecuted Project work on time, on budget that yields revenue of $xxxmillion and boasts of close to 1.5 million registered usersEnsured Scrum is understood and enacted and Scrum Team adheres to Scrumtheory, practices, and rulesLead all SOS meeting/ Monthly governance meetings with Stakeholders andshared project economicsProject ManagerMax New York Life InsuranceJuly 2007 to Dec 2010Executed projects that enhanced renewal premium collection to 75% usingLean Six Sigma Methodology (D.M.A.I.C)Increased the reinstatement rate of existing business and assisted indefining proactive, preventive strategies to reduce opportunities forbusiness leakages that retained 1million+ customers with total revenue of$400 million through extensive use of Lean Six Sigma.Identified stated and unstated needs of customers and business and set upproject goal statements and scope through SIPOC analysis, Top Down charts,FDC, Brainstorming sessionsPerformed detailed portfolio analysis to measure the root cause of theproblems via Ishikawa, Cause and Effect Diagram, Matrix, Data SummarizationLaunched New Business Recovery Model to work across region/geographiesteams to implement new services, solutions and associated processes to meetemerging market needs and fuel profitable growthComprehensive training deck & assessment paper created for Tele calling &Field StaffLaid down proactive, preventive strategies to reduce opportunities forbusiness leakages by setting up Customer Retention cells across branchlocations, created objection handling scripts based on Top 5 reasons fornon-paymentReduction in non-contactable portfolio to 5% through field visit, datascrubbing (MNYL system) & communicationPrepared Weekly /Monthly Dashboards and high level presentation forManagement ReviewAcquired, Developed and Managed cross functional teams including conductingperformance evaluation and transitioningCreated procurement statement of work procurement document and laid downselection criteriaEstablished agreements to align vendors with business needs and expectationConduct compliance audit with Vendors to ensure adherence of contract termsand service-level agreements and IRDA regulationsServe as a liaison and facilitator between business units to assist inaddressing and resolving vendor concernsMonitor and Control Vendor Performance and share the assessment reportswith ManagementMeet regularly with the Operational Vendor Managers and Service VendorManagers to ensure service qualityCorporate RepresentativeHDFC Bank Pvt LtdDuration: May 2005 -June 2007Managed large business accounts of HNI and Corporates and be a one point ofcontact for all their investment transactional requirements ranging from$10to $100+ millionMonitored portfolio progress and shared annualized portfolio investmentreturns, Net value assets returnsweekly and monthly basisAssured all investment transactions must be processed with the set timelineto ensure high NAV returnsConducted regular review of customer base to ensure compliance with HDFCKYC policies and documentationExecuted Monthly Performance Governance meeting with Branch officesr Professional Certifications . Project Management Professional . Certified Scrum Master . Six Sigma Certified . ITIL V3 FoundationProject Management Tools . MS Project . JIRA . Rally . Bugzilla . TFS . SharePoint . MS OfficeEducation Qualification . Master's in Business Administration - ICFAI University India - Year2007 to 2010 . Bachelor in Commerce -University of Delhi India - Year 1998 to2002 Keyword: Scrum Master, Digital Project, SDLC, PMP, CSM, Agile Manager, Life Insurance, |
