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Click here or scroll down to respond to this candidate|PHONE NUMBER AVAILABLE, EMAIL AVAILABLE ||Candidate's Name , Jr. ||Professional|Collections Manager Street Address -01/2015 ||Highlights |Citi Bank, August Street Address ,2015 to present, Part Time (twenty hour weekly) || |Customer Service, || |checks deposit, Cash deposits and withdraws, replacing of debit cards, charge || |account payment || |CashZone Financial Services formerly known G&R Check Cashing own by || |Metropolitan Commercial Bank || |Collections Manager for all return checks and Negative Prepaid Transactions || |Accountable for reducing delinquency debts || |Responsible for daily review of all debts and negative balanced prepaid || |cardholders || |Generate Demand Letters and Notices of Intention to Arbitrate and advise of || |potential legal action || |Research payers or payees using the Department of state, Lexis-Nexis and the || |internet || |Responsible to collect from either payer or payee, resulting in .001% of || |uncollected balances when compared to annual volume of return checks cashed || |for over 8 years straight || |Responsible to collect from cardholders, resulting in .001% of uncollected || |balances when compared to annual volume of loads for 3 years straight. || |Communicate & follow up effectively with regarding customer debt accounts on a|| |timely basis || |Securing payment arrangement to bring account current and made account || |adjustment as needed || |Arrange continuing payment plan to clear account || |Interact with other financial institutions and collection agencies to resolve || |collections problems || |Fully exhaust all collection options and maintained collection activity || |records, both manually and on-line || |Represented the employer before government officials to ensure collections. || |Corresponded with internal and external regulators when auditing on all return|| |checks || |Corresponded with the Debit Card Department on negative balance procedures and|| |past processes. || |Perform other assigned task and duties necessary to support the Accounting || |Department || |Accounts Receivable Manager || |Responsible for invoicing charge accounts and managing check cashing corporate|| |clients. || |Coordinated and help enforce payment arrangement with individuals as well with|| |corporate clients. || |Very active in annual and bi-annual write -off process. ||Skills |Microsoft Word |Microsoft Excel || |Prologue Accounting System |Lexis-Nexis || |Teller-Matrix |Accurint || |E-Scope |Excellent Organization Skills || |Bilingual - Spanish / |Creative Thinker || |English | ||Education |Computer Science |Monroe College, Bronx, New York | | |
