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Support Aid Resume Avondale, AZ
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Title Support Aid
Target Location US-AZ-Avondale
Email Available with paid plan
Phone Available with paid plan
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                                                           Candidate's Name
PHONE NUMBER AVAILABLE                                                     Avondale, Arizona                               EMAIL AVAILABLE


PROFILE
Pursuing a career an Account clerk, Customer Service or Administrative assistant, or Cashiering utilizing my skills
and related experience

SKILLS/ABILITIES


Excellent Analytical skills                                                 Ability to multi-task and effectively prioritize
Strong interpersonal skills                                                 workload
Problem solving skills                                                      Basic Microsoft Office Windows
Ability to work with important information
Excellent communication

EMPLOYMENT
January 2016                  Allstaff Services (City of Phoenix)                                                                     Phoenix,
AZ
April 2016                   Support Service Aid
                                               Logging in data and information, filing, answering incoming phone calls
                                                               Updating information for security access review reports
                                              Auditing bi-weekly reports to get a count how much work was completed
                                                                Processed returned badges out of the computer system
                                                           Auditing and mirroring users code reports for any changes
                                                            Assisting with walk-in customers, testing new badges card

March 2015                    Department of Revenue
Phoenix, AZ

                                                                                                               Phoenix, AZ
June 2015                   Revenue Auditor l (seasonal)
                                                   Reviews, researches and adjusts tax documents to apply to state law
                                             Identifies and corrects 99% of the complex problems with reject tax forms
                                          Research payments that have been misapplied monies on taxpayers account
                                                          Analyzes overpaid and underpaid accounts to ensure accuracy
                                                                Interacts with other divisions to get correct information
                                         Calculate taxpayers figures to determine 100% accuracy of refunds amount
                                             Performed extensive research through all account periods to resolve issues

October 2013                Hickory Farms                                                                      Sacramento, CA
January 2014                Sales Cashier (seasonal)
                                 Deposit monies in the bank at the end of the shift
                                 Explain supply and inventory product to manager
                                 Balance cash register at the end of the day
                                 Greet customers entering the store in a friendly manner

September 1986              Employment Development Department                               Sacramento, CA
September 2010              Accounting Technician
                                 Respond to inbound calls from vendors regarding their payment for services
                                 Review and resolve issues and discrepancies with employees salaries
                                 Balance employers accounts daily correctly and on time
                                 Edit social security numbers, names for accuracy and completeness
                                 Communicated and provided internal or external customers information
                                 Review and balance employers financial data with a 99% accuracy rate
                  Back-up for front desk secretary, asking incoming calls and process mail
EDUCATION
            San Joaquin Delta College, Stockton, CA                 Associate of Liberal Arts

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