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Title Desktop Support Active Directory
Target Location US-AZ-Queen Creek
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Candidate's Name
San Tan Valley, AZ Street Address
(C) PHONE NUMBER AVAILABLE (E) EMAIL AVAILABLEStreet Address  -2022 Volunteer Action Network San Tan Valley, AZ AzureIAM Engineer Azure AD Conditional Access (Compliance and conditional access policies, device compliance policies, and conditional access policies). Role-based access control (RBAC). Azure AD Privileged Identity Management (PIM). Azure AD Identity Protection (User and sign-in risk policies). Azure ATP (Plan and implementation threat protection). Advanced knowledge of designing, supporting, and upgrading Active Directory environments(Authentication, Authorization, Group Policy Objects, LDAP, PKI, DNS, ADFS, MIM/PAM, LAPS, etc.). Knowledge of Red Forest (Enhanced Security Administrative Environment). Knowledge of SAML, OpenID Connect, OAuth, JSON, SPML, SCIM, and XACML integration. Leveraged Azure Sentinel to integrate Azure Security Center, Azure AD, Firewalls, MCAS, f5, Symantec Endpoint Security, o365 ATP, and Windows Defender. Understanding of REST and SOA fundamentals and design. 2014 - 2016 Volunteer Action Network San Tan Valley, AZ Office 365IAM Analyst Deliver subject matter expertise of Office 365 with emphasis on security, architectural design, migration, management, and support of implementations. Provide overall Office 365 security expertise, including solid knowledge of Azure Active Directory, Azure Information Protection, Information Rights Management, single sign-on and multi-factor authentication, and related technologies (including Microsoft Enterprise Mobility + Security) Demonstrate consultative capabilities by providing value-added information to clients for connecting technology, security, and the business value of Office 365. Intune (Conditional Access \ MDM \ MAM) Clients (Outlook, Outlook for Mac, IMAP, POP3, Mobile Devices) 2021- 2024 Arizona National Guard - Florence, AZ Engineer Building and breaching military trenches and tank traps. Construction areas for troops, including Bunkers, Bridges, and Roads. Destroying certain obstacles in the way of troops. 2018 -2022 Tekskills LLC - Phoenix, AZInstructor/Teacher Proficiently delivered CompTIA A+ Network+ and Security+ training, translating complex concepts into clear, accessible lessons using TestOut LMS Developed customized course materials aligned with CompTIA certification objectives, ensuring relevance and effectiveness in preparing students' certification with a pass rate of 87% Provided support and guidance to over 240 students on how to effectively use the LMS, which to maximized student success and confidence. I provided continuous support and training and mentored new instructors on how to use the LMS as an instructor to overcome obstacles and achieve their teaching goals. 2012 - 2013 T&C I.T Solutions LLC Los Angeles, CA Field Technician Providing general to advanced desktop support for the domain and non-domain attached systems, desktop/laptop systems, and peripherals. Providing IT support to 3 locations for desktop support, for PC and Mac systems in active directory environment. Also providing support for Google user and device. Utilizing the tech-help ticket support system for ticket management and tracking of support. PC imaging using clone-zilla software to single machines or to a subnet/network. Providing network documentation of all routers, switches, IP speakers, access points, and IP phones. Documentation of IP addresses, model numbers, serial numbers, login credentials, vendor information, the specific location of each device, and Visio drawings, both logical and physical.2011 - 2012 Streams Of Excellence Desktop Support Desktop Support Perform employee on/off boarding including setting up user accounts. Support and maintain desktops, laptops, mobile devices, and peripherals, work service requests, and help desk tickets, maintain exiting I.T monitoring systems, suggest improvements, upgrade, and software updates and resolution of complex desktop problems for customers and recommend and implement corrective solutions, including off-site repair for remote users as needed. Install, configure, test, maintain, monitor, troubleshoot and network hardware, peripheral devices,and software. Prepare tests and applications for monitoring desktop performance, then provide performance statistics and reports. Respond to in-bound calls, help desk tickets and email messages. Respond to customer's computer issues, error messages and diagnose problems. Configure, install, and maintain PCs, laptops, Printers, Fax Machines, Telephones and POS. Respond to and schedule repair requests.Education and Training03/2011 Kampala University UgandaBachelor of Science: Computer Sciences and Information Technology New Horizons Phoenix, AZ.CISSP - Certified Information Systems Security Professional AZ-104 - Microsoft Azure Administrator AZ-500 - Microsoft Azure Security Technologies CEH- Certified Ethical Hacker CertificationsCompTIA A+ CompTIA Network+ CompTIA Security+ TestOut PC Pro TestOut Network Pro TestOut Security ProMicrosoft Software & Systems Academy (MSSA) - Cybersecurity Cohort Jan 2024 - PresentPowerShell- Learned fundamental skills of PowerShell Windows Server Core- Learned core networking and Identity skills Linux Administration- Learned the basics of administering Linux systems.CompTIA Security+Learned to Assess the security posture of an environment. CompTIA CySA+Learned intelligence and threat detection techniques. Microsoft Azure Fundamentals (AZ-900)- Learned core foundational level knowledge on cloud concepts. Microsoft 365 Endpoint Administrator- Learned endpoint deployment strategy. Microsoft Azure Administrator (AZ-104)- Learned how to manage Azure resources. Microsoft Azure Security Technologies (AZ-500)- Learned to implement security controls. Microsoft Security, Compliance, and Identity Fundamentals(SC-900) learned foundational-level security knowledge. Microsoft Security Operations Analyst (SC-200)- Learned to Investigate, respond to, and hunt for threats.Microsoft Identity and Access Administrator(SC-300)- Learned how to design, implement, and operate an organization's identity and access management systems using Azure AD.

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