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Hydraquip is looking for a candidate who wants to take the next step in their technical career to join our 100% employee owned company. Hydraquip is a fluid power distributor for over 40 world class brands of products as well as a provider of value added solutions to customers including pump/motor assemblies, mobile valve assemblies, hose kits, repair, hydraulic power units and electrohydraulic solutions. With offices in Houston, San Antonio, Dallas, Tulsa, Denver and Lafayette, Hydraquip has a broad footprint with many opportunities for growth within the company.
The Receptionist is an important role for receiving and routing calls and for taking messages. He/she also shares general information with clients and employees as necessary.
Specific responsibilities may include:
- Answer telephone and route calls promptly, without leaving callers on hold for longer than 20 seconds.
- Greet visitors and notify those being visited.
- Receive, sort, and distribute mail.
- Receive and distribute phone and email messages.
- Notify appropriate personnel of any difficulties or dissatisfaction with office equipment and systems.
- Handle incoming office supply deliveries.
- Notify appropriate personnel immediately of incoming deliveries or presence of repair or maintenance personnel.
- Notify appropriate personnel of the occurrence and nature of any communication concerning problems with the heating or air conditioning or other building systems.
- Remain at reception area at all times when guests are expected, or go to reception area immediately upon notification that guests are expected.
- Assist in the preparation of any outgoing mail or packages.
- Assist with various projects as needed.
- Keep reception area straight and neat.
- Carry out all duties and responsibilities in an ethical and conscientious manner.
- Support and participate in the organizations continual improvement program and conform to ISO 9001 requirements by complying with the Quality Policy and procedures and meeting Quality Management System objectives.
- Other duties as assigned.
Requirements
EDUCATION AND TRAINING
- High school diploma, GED, or equivalent secondary education.
EXPERIENCE
- Over two (2) years of administrative experience.
- Experience in an ISO environment is considered a plus.
- Education as described above may be accepted in lieu of experience.
KNOWLEDGE AND SKILLS
- Bilingualism in English and Spanish is considered a plus.
- Accurate typing skills.
- Legible handwriting.
- Must have courteous and efficient telephone manners and be able to route calls promptly.
- Must be pleasant, cooperative, and professionally dressed.
- Must arrive regularly and on time.
- Must be able to forward messages promptly and responsibly.
- Must follow through on all work assignments.
Benefits
We offer a competitive salary and benefits package, including medical, dental, vision, life and disability insurance, and 401(k) plans with company match. A unique benefit Hydraquip offers as part of Employee Owned Holdings, Inc. is an employee stock ownership plan.
What is an ESOP?
ESOP is a special retirement program that allows employees to own stock in the company. When you join EOHI, you automatically begin investing in your future (without having to purchase shares). We are a high growth company committed to training our employee owners to develop their skills and advance in their careers.
- Studies also show that retirement account balances for ESOP companies are 2.5 times higher.
- ESOP companies grow 2.5 times faster than those companies without employee ownership.
- Research shows employee owned companies are superior in performance, employee benefits and employee morale because everyone is working towards a common goal.
Employee Owned Holdings, Inc.
